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Shipping

✭ I will ship all orders to the address you provide at Checkout. Please ensure your address is correct. ✭

 UK Customers

➤ Delivery for my jewellery and metal bags is sent through Royal Mail 1st Class Signed for Mail to destinations in the United Kingdom and takes 1 - 2 working days once the item has been dispatched.

* Please make sure that you are at home to collect the parcel otherwise the post office will provide you with a slip to choose a date to collect you parcel.*

International Shipping

I provide 2 methods of shipping to my International Customers:
➤ Royal Mail International Standard (NO tracking information)
➤ Royal Mail International Tracked / Signed for (Highly Recommended).

➤ Royal Mail International Standard delivery DOES NOT PROVIDE TRACKING INFORMATION therefore you cannot track the whereabouts of your parcel and I cannot be held responsible if there is a problem with the arrival of your parcel. 

➤ Royal Mail International Tracked / Signed for provides you with TRACKING INFORMATION to locate your parcel.

You can select the shipping method of your choice at checkout.  

* This method is highly recommended for International Orders *

Delivery for Metal Bags International Customers

ALL ORDERS FOR METAL BAGS (outside the UK) are sent by Royal Mail International Tracked and Signed also takes APPROXIMATELY 3-5 WORKING DAYS to reach destinations in Europe once dispatched & approximately 7-10 WORKING DAYS to reach destinations outside of Europe and the UK. 
✭ Royal Mail International Tracked / Signed for provides all customers with TRACKING INFORMATION therefore you can track the whereabouts of your parcel. ✭

 

Delayed & Lost Parcels

The above time frames are the ESTIMATED times a parcel reaches your country provided by Royal Mail & any delays are completely out of my control.

Sometimes International packages can have a delay up to 6 weeks due to customs so please allow extra time to receive your parcel. These delays are completely out of my control, however if you have chosen International Tracked & Signed for Delivery I can do everything on my side to locate your parcel. 
But if you choose International Standard delivery (NO TRACKING INFO) I can't be held responsible as I have to wait 45 working days before Royal Mail can investigate the whereabouts of the purchase. 

Without tracking I am unable to send you a replacement or refund until I hear from Royal mail.


◉ These shipping rates exclude bank holidays, where there will be a delay as Royal Mail operates a delayed service during bank holidays. 

Please note that a WORKING DAY does not include weekends and bank holidays.